Delivering better service to your stakeholders doesn’t have to mean more work for you and your team. For example, Origami Risk clients have used online portals, automated email notifications, and collection links to eliminate the time-consuming steps associated with reliance on traditional communication channels—e.g., paper forms, one-off emails, phone calls—for incident intake and follow up.

A high-level view looks like this: An employee accesses an online portal via a link embedded on the company intranet and enter information related to an injured co-worker. Upon submission, an email is automatically sent to the injured employee’s supervisor. Clicking a link in the email opens a form the supervisor uses to enter additional details. An automated reminder email is generated if this information is not provided within a defined period of time.